Reference checking on its own can be tricky, especially if you are unaware of how to navigate through potential challenges. From verification to reference bias and credibility, there are several things you need to consider.
Read on to learn more about reference checking and the potential challenges you may encounter.
When reference checking, the most important thing to verify is that the reference is actually legitimate. Confirm that the reference checks out and matches up with their professional profile or resume.
You should also ensure that the reference contacted has been cleared as an appropriate contact, as many organizations have policies on who can and cannot be used as references. Remember that they should be able to speak directly to the reference's work, performance, and skill level.
To help make sure reference verification doesn't go wrong, have a process in place for reference checking. Ensure there is a process and system for reference checks that is consistent across the board so it can be used as an effective evaluation tool.
Bias can be a problem when referencing checking, as people tend to grow more positive of an opinion of a reference if they develop a connection or know the reference through a friend or family member. It can be tough to gauge a candidate's abilities and qualifications if you can't get an accurate representation of them from a reference.
Try to be aware of these biases and strive to make sure the references remain objective by asking specific questions and being consistent in who and what you ask. Make sure to ask specific questions that don't lead them to give a specific answer.
For example, rather than asking a reference, "Does the candidate work well in teams?", ask about how well they collaborate with others This allows the reference to give more concrete and accurate feedback that you can use to assess the candidate's work ethic.
Also, consider using reference-checking services if you're having trouble getting objective reference responses from a reference. These experts can help vet the reference and provide feedback that you can actually use to make a decision.
Reference checking is a crucial part of the hiring process, but there are several challenges that come with it. By taking the time to familiarize themselves with these challenges, employers can have a successful reference-checking process that yields accurate results. They will make sure all of these strategies come together to make reference checking easier and more efficient.